Refund Policy
Last Updated: May 2, 2026
60-Day Money-Back Guarantee
Your satisfaction with the Cancer Alternatives Research Database is important to us. We offer a 60-day money-back guarantee on your one-time purchase, in accordance with Digistore24’s standard refund policy.
How It Works
If you are not satisfied with your purchase for any reason, you may request a full refund within 60 days of your original purchase date. No questions asked.
How to Request a Refund
Since Digistore24 is the authorized retailer, all refund requests are processed through Digistore24:
Option 1: Contact Digistore24 Directly
- Visit the Digistore24 buyer support portal at www.digistore24.com/support
- Look up your order using the email address or order ID from your Digistore24 receipt
- Follow the prompts to request a refund
Option 2: Contact Us
- Email us at support@hyacinthresearch.com
- Include your order ID or the email address used for purchase
- We will assist you with the refund process through Digistore24
Refund Timeline
- Eligibility Window: 60 days from the date of purchase
- Processing Time: Refunds are typically processed within 5–7 business days
- Credit Appearance: Depending on your financial institution, the credit may take an additional 5–10 business days to appear on your statement
After a Refund
Upon processing of your refund, your membership access to the Cancer Alternatives Research Database will be revoked. You will receive a confirmation email from Digistore24 once the refund has been completed.
Questions?
Hyacinth Research
Email: support@hyacinthresearch.com
Digistore24 is the retailer of products on this site. Digistore24 (Digistore24 Inc. for US/CA/AU/NZ customers, or Digistore24 GmbH for other customers) acts as the merchant of record and sells this product in its own name and for its own account. Digistore24’s role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.
